MY HOME FOOD • CUSTOMER INFORMATION

Terms & conditions

Effective 13 October 2026

Our service

MY HOME FOOD provides homemade North Indian meals on confirmed single-order and subscription arrangements. Service is subject to kitchen capacity, ingredient availability and delivery serviceability.

Advance ordering and confirmation

Orders must be placed at least one day before the delivery date. Same-day orders are not accepted. Sending a form or WhatsApp message is an enquiry; an order is confirmed only when we explicitly accept the menu, quantity, dates, address and payable amount.

Pricing and payment

The displayed standard meal offer is ₹96 per meal, compared with the regular price of ₹120. Delivery is additional at ₹3 per kilometre for both outward and return distance, per trip. Special portions or additions are quoted separately. The complete payable amount, including any applicable taxes or agreed extras, is confirmed before payment. Do not pay until you receive order confirmation and payment instructions.

Subscriptions

Displayed 26-day prices are examples calculated at ₹96 per standard meal. Actual charges depend on your chosen service dates, meal slots and delivery trips. A monthly plan is not automatically renewed or debited. Service days, payment schedule and pause arrangements are agreed before the plan begins.

Menus, ingredients and allergies

Daily menus, accompaniments and portions are confirmed when ordering and may differ from photographs. Preparations use desi ghee; puri uses mustard oil. We offer vegetarian meals, eggs and custom meals, but no meat, chicken, fish or seafood. Egg-free requests must be confirmed before ordering. Meals may contain eggs, milk, wheat, mustard and other allergens, and shared-kitchen cross-contact is possible. Tell us about ingredients to avoid before confirmation; we may decline requests we cannot safely fulfil.

Nutrition and personal preferences

Protein-focused requests are subject to availability and an agreed menu. We do not guarantee nutrient quantities or any medical, weight-loss or fitness result. Meals are not medical dietary advice. Confirm suitability with a qualified professional where necessary.

Changes, delivery and complaints

Please read our delivery and cancellation policies. Contact us promptly about missing, incorrect, damaged or unsafe food. Do not consume food that appears unsafe. Nothing in these terms removes rights available under applicable consumer law.

Business details

Operated by ANJU GEHLAWAT. FSSAI Registration ID: 21223192001793; valid up to 19-09-2028, as provided by the business. Contact info.myhomefood@gmail.com or 9050221667 / 7302845577.